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- All shipments will be delivered through our Shipping Partner - Aramex
- Shipping will be free on all orders above SR 199 (excluding VAT), otherwise there will be SR 20 charge per shipment.
- If we receive a cancellation notice and the order has not already been processed/approved, we will cancel the order and refund the entire amount (if paid by credit/debit card). We will not be able to cancel orders that have already been processed and shipped out, still wants to cancel then we will not refund the shipping cost.
- Shipments within the Saudi Arabia will take 4 to 7 working days.
- Customers will receive an email confirmation on their registered email once their order is processed. This email will contain the tracking code that can be used to track the status of their shipments.
- You will be contacted by our shipping partner to have the delivery arranged at your convenience.
- The shipping company offers delivery service within major city limits; orders outside of service area will be delivered to the nearest Shipping office as per the delivery schedule and terms specified. Additional charges may apply.
- For out of service area kindly refer to the shipper's website.